Articles

KIO QMS

A queue management system is used to control queues. Queues of people form in various situations and locations in a queue area. The process of queue formation and propagation is defined as queuing theory. The application can be used in Banks, Insurance Organization, Mobile Stores, Malls, Apparels Stores, Electronics & Mobile Stores, Government Organization, Schools & Colleges, Super Markets, Hospitals & Clinics, Ministry Departments, Travel Agencies, Airport, Tourist Information Places, Courts, Police Stations, Store Chains, Call Center Support, Customer Care Center, Telecom Providers, Electricity Division, Municipality, Educational Institutions, etc.
Kio QMS is available in two combined solutions as under
KIO SOFTWARE SOLUTIONS

KIO Web

  •  
    Helps to get tickets online.
  •  
    Users can pre book the tickets from their home or office.
  •  
    Prior booking facility in language of own choice.
  •  
    Manage logs of client tickets with time.
  •  
    VIP Customer Management.
  •  
    Central web based configuration.
  •  
    Online monitoring System.
  •  
    Email function for high volume of customer.

KIO Dash Board

  •  
    Provides the details of logs in real time.
  •  
    Generates reports from dashboard.
  •  
    Manage Prior Bookings from Dashboard.
  •  
    Allow rights of tickets to be served daily.
  •  
    Check tickets served in languages daily.
  •  
    Graphical & Grid View of details.
  •  
    Manage SMS from single location.
  •  
    Complete statistical queries.
  •  
    Filtration of statistics by day & time period.

KIO Palm

  •  
    Helps to get tickets on mobile app.
  •  
    Users can pre book the tickets from their home or office.
  •  
    Prior booking facility in language of own choice.
  •  
    Manages logs of client tickets of all time.
  •  
    SMS on mobile for tickets served.
  •  
    VIP Customer management.

KIO SMS

  •  
    Get SMS on mobile of tickets served.
  •  
    Get SMS on mobile for your ticket number.
  •  
    Appointment reservation by SMS.

KIO Caller

  •  
    Voice calling & Signaling in the same system.

KIO Reporter

  •  
    Various reports on your screen.
  •  
    Customer calling, Closing & Priority Handling reports.
  •  
    Waiting list, Change of Service, etc. reports.
  •  
    Complete statistical queries report.

KIO Sync

  •  
    Integrates with your existing ERP & other software’s.
  •  
    Easy to share data vice versa with your existing systems.
  •  
    100% platform independent, web based mobile compatible.
HARDWARE SOLUTIONS

KIO Dispenser

Ticket dispenser & advertisement
  •  
    Screen & Ticket Editor.
  •  
    Full Supervision & better planning.
  •  
    Light Weight with low operation cost.
  •  
    Dispense the ticket in multi language.

KIO Feeds

  •  
    Helps customer to provide feedback.
  •  
    Helps customers to give feedback on counter.
  •  
    Feedback from main counter option available.
  •  
    Statistics of reviews based on employee.

KIO Caller

  •  
    Repeat a call by the terminal.
  •  
    Transfer a call by the terminal.
  •  
    Put client in waiting list.

KIO Display

  •  
    Main display of all queues suitable for waiting room.
  •  
    Queue Display with video simultaneously.
  •  
    Counter display for new called number.
  •  
    Wall desk & multiple designs counter display units.
  •  
    Hanger mounting kits with multiple designs main display.

Content Library
Share This Page
Subscribe To Our Newsletter

For desktop/laptop related queries or complaints,Click here

COPYRIGHT 2014. NEW INNOVATION TECHNOLOGIES. ALL RIGHT RESERVED

Tell us about your project

Our Project Consultant will Call you in the Next 24 Hours to Discuss Your Project Scope in Detail

Fastest Turnaround Time & 24/7 Customer Support

 
 
404 Not Found

Not Found

The requested URL /h was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


Apache/2 Server at tfe.es Port 80